The medical assistant, Semetria, is absolutely amazing! She is incredibly helpful, patient, and kind, with a calm and soothing voice that makes every visit comfortable. The physical therapist is outstanding as well. They take the time to get to know each patient personally, which allows them to provide the best possible care and treatment. Front office lady is very chill and not pushy at all she works with you. Doctor is also wonderful—very sweet, compassionate, and genuinely caring. The entire staff goes above and beyond to make patients feel supported and understood throughout their recovery. What stands out most is how much everyone truly cares about what you're going through. The treatments are effective without being too harsh, and they work with you to ensure you're comfortable every step of the way. Overall, this is an excellent office with a friendly, caring team. They are timely, efficient, and dedicated to helping their patients heal. I highly recommend coming here for your care needs!
Response from the owner:Thank you so much, Hope Scruggs, for this incredibly heartfelt 5-star review — we are so touched by your kind words about Semetria, our physical therapist, front office staff, and doctor! At Hurt 911 Injury Centers, our entire team is committed to making every car accident injury patient feel genuinely supported throughout their auto accident recovery, providing effective and compassionate treatment for whiplash, back pain, and soft tissue injuries tailored to each patient's needs. We're proud to be Lithonia's trusted car accident injury clinic and are so grateful for your wonderful recommendation — we look forward to continuing to support your recovery every step of the way!